"Fleks helps care agency Ava-care to our scheduling clear, and efficient and workable to to in the day-to-day practice."
Shirzad Khalid and Khabat Khalid, owners of Ava-care
Ava-care keeps care planning organized and efficient with Fleks
Ava-care is a staffing agency that operates within a dynamic healthcare environment with multiple clients and healthcare professionals. The organization schedules flexible staff and coordinates daily with relevant parties regarding assignments, changes, and availability.
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Customer story in the healthcare sector
From manual management to efficient planning
Before Ava-care started using Fleks, scheduling was largely a manual process. Keeping track of changes, coordinating communication with clients and healthcare professionals, and ensuring everything was up to date—all of this took up a significant amount of the team’s time every day. And in a dynamic healthcare environment, where staffing needs can change rapidly, that pressure often mounted.
Fleks has fundamentally changed the way we work. Scheduling has become more transparent, and changes are processed more quickly. Clients and healthcare professionals have a clearer picture of what’s going on, which reduces the time needed for coordination and prevents misunderstandings.
Things move a lot faster now. Whenever something changes or a question comes in, the team knows right away who to contact. Together, they work out the best solution without having to go through lengthy email exchanges or spend time searching for the right person over the phone.
What Ava-care values most in day-to-day use is the combination of ease of use and clarity. The system aligns with how the organization operates, supports processes without any unnecessary steps, and gives the team the freedom to focus on what really matters: delivering quality care. Communication lines are short, messages get through quickly, and the schedule is set.
The Fleks app makes it easy for Ava Care’s healthcare professionals to stay on top of their schedules at all times. Employees can view their shifts directly on their phones, indicate their availability, and receive important changes and updates all in one central location.
Everyone stays up to date even while on the go. New assignments, schedule changes, and relevant information are immediately visible in the app. This reduces the need for manual coordination among team members and ensures that healthcare professionals know exactly where and when they are expected.
For Ava Care, this means less fragmented communication, a clearer overview, and a schedule that better aligns with day-to-day practice in healthcare.
